“We have been associated with Donna for several years. She has initially engaged the Eduloan Executive Committee to explore individual and team branding. The value of this process compelled us to extend the programme to our entire senior management team.
We found this learning intervention provocative and challenging with practical application to improving our individual and cumulative team brand and can attest that we have seen a significant positive deflection in the consistency and quality of our messaging in our chosen market.
As we prepared for our 2014 strategic planning session, we realized that there was a tenuous and non-deliberate alignment with our ultimate company purpose, brand messaging and organizational value. With her exceptional facilitation over the period of a couple of days we arrived at a one- page document that provided more meaning, clarity, and personal ownership. Our management team unambiguously understands how we support value co-creation through our key strategic outcomes.
The simplicity, not discounting the complexity of our current context, that this one document embodies has indicated our key areas of performance and has renewed our efforts to be market focused to start producing the types of customer experiences that would make our service legendary.
Donna is personable and builds relationships with an ease that has endeared her to Eduloan. The relationship is not transactional; she really cares and invests disproportionately in making sure that we challenge ourselves to produce some of our best thoughtware to date!
Her willingness to make use of her networks for our benefit makes our evaluation of the value that we have derived from our partnership a major contribution to our potential growth.
She has an intuition that borders on guru calibre in connecting the right individuals and organizational capabilities so that we can accelerate our organizational performance.”